Yearline / Help

Yearline Support

Help with creating age-progression images and keeping your personal timeline in order.

Need help?

Email doublejstudio21@gmail.com and include the device model, iOS version, and what happened. Please do not attach a private photo unless support asks for it.

Common fixes

Use a well-lit photo containing one face looking roughly toward the camera.
If generation fails, check the network connection and try again with the same reference photo or a different one.
If a saved image is missing, open Settings → Data & Privacy and confirm that the photo has not been deleted from the timeline.
If a purchase is not visible, open the Yearline paywall or Settings and tap Restore Purchases.

Privacy questions

The selected reference photo is sent over HTTPS for processing and is not intentionally retained by the processing service after the request. Read the Privacy Policy for the complete data flow.